Light Harbor Vacation Rentals
701 South Elm Street
Three Oaks, Michigan 49128
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GENERAL INFO about your stay
What time is check-in and check-out?
Unless otherwise specified, check-in is 4:00 PM EST and check-out is at 10:00 AM (EST).
Can I have an early check-in?
Check in time begins at 4PM EST. If you do arrive before the normal check in time and your home is ready for arrival, you may check into your home early. Otherwise, we suggest touring through downtown New Buffalo or heading to any of our public beaches, obtain a contact phone number and call you once your cottage has been called in clean. We ask that you not do any grocery shopping until after you physically have keys to your cottage as we cannot grant access to the home until it is ready for check in.
How will I access the property?
Each home is equipped with a lock box that has your key in it. When arriving at the property, we will provide you with a numerical code that is house specific and changes frequently. To operate the lock box, press the numbers of the code into the keypad. Pull down the open lever, and pull the lid towards you. The box will stay on the home. Your key is inside this box. To return the key and the lid, press the numerical code again and while depressing the open lever, gently replace the lid. This is a gentle motion. If you make a mistake, depress the clear button and start again. If your group goes its own way during the day, by leaving the key in the lockbox, everyone can then access the home by knowing the lock box code.
What does my vacation rental include?
Linens, bath towels, the initial supply of paper towels, trash bags, dish detergent, laundry detergent, bath soap, kitchen utensils, and cooking supplies. Additional amenities are listed under individual property descriptions.
Where can I access Wi-Fi while I’m in New Buffalo?
Several of our vacation rentals will provide internet access, however, due to unforeseen circumstances, that service can be interrupted. South Bend Chocolate Company and David’s Delicatessen provide complimentary internet service in New Buffalo.
What is required to reserve a vacation rental property?
At the time of your reservation I will email a rental agreement and rental policies for your signature. A deposit of 50% of all fees and taxes as well as a refundable security deposit are also required to secure your reservation. Once a signed contract and deposit is received, your dates will be confirmed and secured. The remainder of your balance is due one month prior to your arrival.
What forms of payment do you accept?
We accept US personal checks, money orders, credit cards and cash.
What is your cancellation policy?
Should the need to cancel arise outside of 60 days prior to your arrival date, your deposit is fully refundable.
Are there any additional fees that I should know about?
There is a $150.00 standard house cleaning fee (varies on home) and MI sales tax.